We wish to inform you that we have transitioned from a medical model to a cultural, African-centered consultation model. As part of this change, we are streamlining our processes and payment structures to better suit our new approach.
Our services now take the form of consultations. These are sessions where we engage with you on a one-to-one basis, providing personalized advice and guidance. In line with our new model, we no longer accept insurance, necessitating direct payments for our services.
For pricing, we’ve established a simple structure:
– All consultations are $250.
– In the event of no-shows or late cancellations (within 24-48 hours of the scheduled time), a fee of $250 will be applied.
– Cancelling your appointment ahead of this 24-48 hour window will not incur any charges.
For all consultations, we require a valid payment card on record, with charges directly billed to you. If there are any changes to your payment method, we kindly ask that you notify us as soon as possible.
We appreciate your understanding during this transition. Our goal is to offer you excellent service under our new cultural model. Should you need any further information or assistance, please don’t hesitate to contact us.