Service Fee Schedule & Billing Policy

We wish to inform you that we have transitioned from a medical model to a cultural, African-centered consultation model. As part of this change, we are streamlining our processes and payment structures to better suit our new approach.

Our services now take the form of consultations. These are sessions where we engage with you on a one-to-one basis, providing personalized advice and guidance. In line with our new model, we no longer accept insurance, necessitating direct payments for our services.

For pricing, we’ve established a simple structure:

– All consultations are $250.
– In the event of no-shows or late cancellations (within 24-48 hours of the scheduled time), a fee of $250 will be applied.
– Cancelling your appointment ahead of this 24-48 hour window will not incur any charges.

For all consultations, we require a valid payment card on record, with charges directly billed to you. If there are any changes to your payment method, we kindly ask that you notify us as soon as possible.

We appreciate your understanding during this transition. Our goal is to offer you excellent service under our new cultural model. Should you need any further information or assistance, please don’t hesitate to contact us.


To become and remain a client of Onipa you must place and maintain an active, funded, and valid payment card on file. You incur the billing fee when your requested appointment is confirmed and not canceled 24-48 hours before the session time. By requesting an appointment, you agree to our billing policies and authorize payment for all services scheduled.  For all insured, you are responsible for the full cost of service if you cancel your insurance, your insurance company rejects or denies a claim, your insurance lapses (which is when they suspend services because you have not paid your premiums), or if you do not have valid insurance accepted by Onipa at the time of service. Late cancelations and no-shows are not payable by insurance. The fees are charged directly to you for the full amount. Please see for details. Please message us immediately with any changes to your credit card payment method or to request a new insurance verification. 

Billing Frequently Asked Questions

Privacy Policy and HIPAA

The following information describes how psychological and medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. This information is part of our clinic’s compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Uses and disclosures for treatment, payment and health care operations

Onipa Psychological and Consulting Services may use or disclose your protected health information (PHI) for treatment, payment and health care operations purposes only with your written authorization.

Your clinician may use or disclose PHI without your consent or authorization in the following circumstances:

  • Child abuse — If your clinician has reason to believe that a child has been subjected to abuse or neglect, they must, by law, report this belief to the appropriate authorities.
  • Abuse of dependent adult — Your clinician may disclose protected health information if they reasonably believe that you are a victim or perpetrator of abuse, neglect, or exploitation of a dependent adult.
  • Health oversight activities — If your clinician receives a subpoena from any professional Board of Examiners investigating this practice, your clinician must disclose any PHI requested by the Board.
  • Judicial and administrative proceedings — If you are involved in a court proceeding and a request is made for information about your diagnosis and treatment or the records thereof, such information is privileged under state law. Onipa Psychological and Consulting Services will not release information without your written authorization or a court order. However, the privacy privilege does not apply when you are being evaluated by a third party or where the evaluation is court-ordered. You will be informed of this in advance if this is the case. Your PHI might also be required to be disclosed in legal proceedings where the judge believes that confidential information is necessary to the proper administration of justice; in legal proceedings where a client’s mental status is at issue; in legal proceedings requesting information on therapy sessions that took place in a family or couples session.
  • Serious threat to health or safety — If you communicate to your clinician a specific threat of imminent harm against yourself or another individual, or if your clinician believes that there is clear, imminent risk of physical or mental injury being inflicted, your clinician may make disclosures necessary to protect you or that individual from harm.
  • Competent health care practice — If you are a licensed health care provider and a therapist believes that you are unable to practice competently, or pose a danger to your patients/clients due to substance abuse and/or emotional disturbance.
  • We are required by law to maintain the privacy of PHI and to provide you with a notice of legal duties and privacy practices with respect to PHI.
  • We reserve the right to change the privacy policies and practices described in this notice. Unless we notify you of such changes, however, we are required to abide by the terms currently in effect.
  • If we revise our policies and procedures, a notice of updated procedures will be sent to the address we have on file for you.
If you are concerned that your privacy rights have been violated or you disagree with a decision that has been made regarding access to your records, you may contact: NC Psychology Board, 895 State Farm Rd #101, Boone, NC 28607 You may also send a written complaint to the Secretary of the US Department of Health and Human Services.

If your insurance lapses or your insurance company doesn’t pay, then by receiving therapy you are accepting financial responsibility for the cost of services.

  If you opt-out and do not authorize a credit card to be maintained on file or the autopayment system, you agree to the following fee schedule if you access services. 

  • $325 – The first session Diagnostic Assessment. 
  • $225 All following psychological counseling therapy sessions
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